What if I have issues at home?

_{The Basics}

Life happens — and sometimes things at home need your attention during work time. Whether it’s a family emergency, caring responsibilities, or just needing a little flexibility, we’ll always do our best to support you. This article explains what help is available and where to find more info in our policies. 

_{What You Need to Do}

• Speak to your manager as soon as you can — the sooner we know, the easier it is to support you.
• For sudden family emergencies, you may be able to take Emergency Leave — this is usually unpaid unless stated otherwise.
• If you're a parent or carer, let us know — we may be able to agree short-term flexibility, even if we can’t offer formal leave.
• Check the Employee Handbook for statutory entitlements like Parental Leave or Carer’s Leave (usually unpaid).
• If things at home are affecting your wellbeing, see our support guide or speak to someone you trust at work.

_{Need More Detail?}

You can view the Employee Handbook here: Emergency Leave Policy

(opens in a new tab – view-only

_FAQs

Q: What counts as an emergency for Emergency Leave?
A: Things like a child falling sick at school, your partner being taken to hospital, or an urgent care issue for someone you live with or look after.

Q: Will I be paid if I take time off for family reasons?
A: Usually not, unless stated otherwise in your contract or our policies — but always check with your manager.

Q: Can I take time off if I’m a carer?
A: Yes — eligible employees have the right to take one week of unpaid Carer’s Leave each year from April 2024. 

_{Still Not Sure?}

Speak to your manager/supervisor or contact us at help@peopleshenaniganslts.co.uk  We’re here to help.